The Volcano Heart Tour + Local Products Tasting ツ

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📍 Pick-up and Pre-Activity Contact 📍 Pick-up Point: Ensure that you provided the correct name and address for your pick-up point when making the booking. If you forgot to include this information, send it to us as soon as possible so we can assign your pick-up time. 📅 Pick-up Time Confirmation: The day before the activity, we will contact you between 4:00 PM and 6:00 PM via email, WhatsApp, SMS or phone to confirm your exact pick-up time. 📵 Communication Limitations: If you will not be reachable on the activity day, inform us in advance via email, WhatsApp, SMS or phone call. ⏰ Estimated Time: If you need an estimated time beforehand, we can provide an approximate pick-up time, but this will not be definitive until the afternoon before the activity. Approximated Pick-up Times by Season: Winter Season (Last Sunday of October – Last Sunday of March): South Zone: Between 9:45 AM and 11:30 AM Las Palmas de Gran Canaria: Between 10:45 AM and 11:45 AM Summer Season (Last Sunday of March – Last Sunday of October): South Zone: Between 11:45 AM and 1:30 PM Las Palmas de Gran Canaria: Between 12:45 PM and 1:45 PM 💳 Complete Payment: Please settle any pending payment the day before the activity. 👉 Pick-up Instructions ⏳ Be Ready: Arrive at your pick-up point 15 minutes before the scheduled time, visible and prepared. 📲 Changes or Delays: If you need to change your pick-up point or are delayed, call us at (+34) 611 518 815 ⏱️ Timing Variation: Pick-up may be delayed by up to 20 minutes due to traffic or other circumstances. We will contact you if the delay exceeds this time. ✅ Know before you go 🧑‍🤝‍🧑Group Size: This is a group activity limited to 20 people. You’ll share the experience with other participants, ensuring a vibrant group dynamic. 🌄 Full-Day Excursion: Lasts between 8 and 11 hours, including approximately 6.5 hours of main activity and 2 to 4.5 hours of transport, depending on your pick-up location. 🥑 Tasting menu: Sheep and cow cheese (contains lactose). Chorizo from Teror (pork meat, garlic and paprika). Canarian wrinkled potatoes with mojo sauce (olive oil, vinegar, garlic and paprika). Homemade vegetable quiche (aubergine, courgette, pepper, onion, egg, cream, flour and grated cheese). Banana cake (banana, egg, flour, butter and sugar). Vegetarian option: the same menu without the Teror chorizo. Vegan option: mixed quinoa and fruit salad. Vegan guests can also enjoy the wrinkled potatoes with mojo sauce. 🥾 Hiking to Roque Nublo: The activity includes a short but challenging hike to the iconic Roque Nublo. A 3.5 km round-trip trail with a moderate 200-meter elevation gain, an average incline of 16%, and a maximum incline of 60%. Good physical condition is required due to the rocky terrain and demanding route. 🚻 Restrooms and Services: Public restrooms are available at Pico de Bandama, Cruz de Tejeda, Tajinaste Restaurant, and Llanos de La Pez, along with options to buy snacks or souvenirs at Cruz de Tejeda. No restrooms are available during the Roque Nublo hike. 🌦️ Weather Preparedness: Weather can vary from sunny to cold at higher altitudes. We recommend wearing layered clothing to stay comfortable throughout the day. 🛣️ Road Conditions: Please be aware of winding roads en route. Consider bringing motion sickness tablets if prone to car sickness. 🏜️ Sunset and Drop-offs: The tour concludes with sunset views from the top. It’s likely you won’t return in time for your hotel dinner, but rest assured you’ll have enjoyed a meal and tastings during the tour. 👶 Children Under 12: The recommended minimum age is 5 years. Parents or legal guardians must accompany children under 18. Limited availability for children (maximum of 4 spots per tour). If they require an adapted seat for transport, please inform us at least 2 days in advance. 🚦In areas with heavy traffic, especially in the capital, we may propose a nearby pickup point to the hotel to improve accessibility and punctuality. 🚨 Important Health and Fitness Information The Volcano Heart Tour includes a moderately challenging hike with uneven, rocky terrain and a sustained incline, requiring good physical fitness. To ensure safety and enjoyment, this activity is not recommended for: 🚶‍♀️ Individuals with limited mobility, such as those requiring walking aids (e.g., canes or crutches) or those who struggle with rocky paths. 👵 Older adults or those with physical limitations, including individuals with significant weight restrictions or difficulty with moderate uphill walks. 🤰 Pregnant travellers, due to the physical demands of the activity. ❤️‍🩹 Clients with severe health conditions, such as heart issues, respiratory difficulties, or other conditions worsened by physical exertion. 🦵 Travellers with recent injuries or chronic joint pain, as the hike demands stability, balance, and navigation of uneven surfaces. 🍴 Additional Note: Please inform us in advance if you have any food restrictions or concerns about your fitness level. ✅ Your safety and enjoyment are our priority. If you feel unsure about meeting the physical requirements of this hike, we encourage you to contact us before the tour. 🥾 Hiking shoes or closed sports shoes (avoid sandals or flip-flops). 🎒 A backpack is essential (avoid bringing disposable bags). 👕 Comfortable sports clothes. 🧴 Sunscreen. 🧥 Raincoat and sweatshirt. 🥪 Something to eat (sandwich, fruit, or snack bar). 💧 1,5 L. of drinking water. 📑 Online booking ticket. You will receive it in your email.