Syracuse Ortigia Scavenger Hunt & Self-Guided Walking Tour

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Infants must not sit on lapsInfant seats unavailableNot stroller accessibleNot wheelchair accessibleTotal Flexibility: Start anytime you want—there is no fixed schedule. You can pause and resume as often as you like.Weather & Health Guarantee: If bad weather or illness prevents you from going, you can do the tour any other day. You can even contact us to change the tour to a different city!Technical Requirements: A fully charged smartphone and an active mobile data connection are required. Important: Please disable any VPN and avoid city Wi-Fi, as these will cause the app to malfunction or disconnect.Essential Gear: We recommend wearing weather-appropriate clothes and comfortable walking shoes.Support Policy: We offer 24/7 live assistance via worldcitytrail chat. Please note that we do not offer phone support; the chat link is our only official support channel.Download the App: Get the World City Trail app from the App Store or Play Store. Locate Your Ticket Number: Open your booking confirmation PDF. Your login code will be either a 10-digit number, or start with "BR-" followed by 10 digits, or "VIA-" followed by 10 digits. Log In: In the app, select "Create" and enter your details. Use the ticket number as your Booking Reference. Timing: Your code becomes active 24 hours before your selected booking date. You will not be able to log in earlier than this. Customize Your Walk: Once logged in, you can choose your own start and end points and customize your route based on your location. Instant Help: If you face any issues, chat with us at worldcitytrail.com/chat. Please note that we do not offer phone support; the live chat is our only official support channel.